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I can't use a promotional code I received, what should I do?Updated 8 months ago

We're sorry to know that you're having trouble with your promotional code.

Please note:

  • Only one promotional code can be used at a time.
  • Promotional codes cannot be applied to products on sale unless otherwise specified.
  • Discount codes may be subject to specific purchase conditions: minimum purchase amount, specific items, stated terms, customer eligibility, usage limits. Make sure you follow these conditions to get the discount associated with the code.

If you are sure that all these terms are met, but when trying to use your code you get an error message, please take a screenshot of your shopping cart with the code you are trying to use and feel free to contact us about it. We will be happy to investigate.

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