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<p data-path-to-node="19" id="isPasted">If you receive a defective item, a damaged product, or an incorrect item/size, we will cover all associated costs to resolve the issue.</p><p data-path-to-node="20">Email us at <b data-path-to-node="20" data-index-in-node="12">info@theecowoman.es</b> with the following details:</p><ol><li data-path-to-node="21,0,0" style="font-size: 16px;">Order number.</li><li data-path-to-node="21,1,0" style="font-size: 16px;">Clear photo of the product received or the defect.</li><li data-path-to-node="21,2,0" style="font-size: 16px;">Photo of the product tag and packaging label.</li></ol><p data-path-to-node="22">Our team will respond within 24&#x2013;48 business hours to arrange a free replacement or solution.</p><h2 data-path-to-node="24" id><br></h2>

If you receive a defective item, a damaged product, or an incorrect item/size, we will cover all associated costs to resolve the issue. Email us at info@theecowoman.es with the following details:. Our team will respond within 24–48 business hours to

Delivery issues: Defective product or incorrect order

Orders & Shipping

Shipping Times, Costs, and Tracking

How can I check the status of my order?

I haven't received my order confirmation, what should I do?

Modifying or canceling an order

Period Bikinis: Water use, absorption, and functionality

Period underwear: Absorption, heavy flow, and daily use

Differences between underwear models (classic, seamless, and incontinence)

Cloth pads and pantyliners: Placement, daily use, and on-the-go

Products & Daily use

How to request an exchange or return step-by-step

Refund timelines and processing

Discoloration or stains over time

Returns & Warranties

Payment methods and clarification on duplicate charges

Promo codes: How to use them and troubleshooting

About Ecowoman: Customer support channels, hours, and online store

Payments & About Ecowoman

Size and Measurement Guide (Period Underwear, Bikinis, and Pads)

Washing, drying & care guide

Materials, certifications & product hygiene

Sizing, Washing & Care

Delivery issues: Defective product or incorrect orderUpdated an hour ago