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Once we have received the returned product and the corresponding refund has been made, you will see it in your account within 2 to 7 business days, through the same payment platform you used for the purchase.&#xA0;If after that time, you do not see the money in your account, you can email us to: <a href="mailto:info@ecowoman.com">info@ecowoman.com</a> to verify if something happened.

Once we have received the returned product and the corresponding refund has been made, you will see it in your account within 2 to 7 business days, through the same payment platform you used for the purchase. If after that time, you do not see the mo

I have returned my order, how long will it take to get my money back?

Returns and Refunds

How can I make exchanges and returns?

Can I modify or cancel my order after I placed it?

I have not received my order confirmation, what should I do?

How can I check the status of my order?

I received a defective item, what should I do?

I received an incorrect order, what should I do?

Can I change my delivery address after placing my order?

Orders

What materials are our products made of?

Care and washing instructions

Size of our products

Period Bikini Sizes

Period Panty Sizes

Incontinence panty sizes

Period thong sizes

Do the products have fragrances?

Will I see stains on products after use?

Is it hygienic to use reusable period products?

Can I choose different pad prints or colors in my panties when wearing a pack?

Why shouldn't I use fabric softener or bleach?

What can I do if my products smell after use?

My period panties have become stained over time, what can I do?

Products

What is your return policy?

How can I make a return?

How can I exchange an item?

My period panties have become stained over time, Does the warranty or return apply?

What payment methods are available?

How can I use a promotional code?

I can't use a promotional code I received, what should I do?

Why have I been charged twice when purchasing through the website?

Payments

Shipping information

What are the general shipping deadlines?

Do you have a physical store?

What are the shipping costs?

When will I receive my order?

Shipping and Delivery

How do period bikinis work?

How should I wash and dry them?

How long can I wear it for?

What is the absorbency of the swimsuit?

When is it not recommended to wear a menstrual bikini?

How many years can I wear my period bikini?

What material is it made of?

How do I know which size to choose?

Will the blood come out of the swimsuit into the pool or the sea?

Do I have to change my swimsuit every time I swim in the water?

Does the swimsuit swell when it comes in contact with water?

Does it smell after bathing in water?

Is the swimsuit bottom only or does it include the top?

Doubts about Period Bikinis

How do period panties work?

How long can I wear them for?

Do they work if I have a very heavy flow?

How many will I need for each menstrual period?

What is the difference between classic and seamless panties?

What is the difference between period and incontinence panties??

Do all your period panties have the same level of absorbency?

Will I feel wet if I wear period panties?

How do I know my period panty size?

Can they be used as swimsuits?

Can they be used for postpartum?

Can they be used to practice sports?

Doubts about Period Panties

How do pads and panty liners work?

How do I wear them?

Will I stain the rest of my clothes if I wash them in the washing machine?

If I'm away from home, where can I store pads or panty liners so they don't smell or stain?

I have returned my order, how long will it take to get my money back?Updated 6 months ago