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Modifying or canceling an orderUpdated an hour ago

Because orders are prepared very quickly in our warehouse, we cannot guarantee modifications or cancellations once an order has been placed.

  • If your order has not entered preparation: Contact us immediately at [email protected] to request changes to products, sizes, or delivery address.

  • If your order is already in preparation or shipped: We cannot cancel or edit the details in our system.

    • Address changes: You can manage address updates directly with the courier using the tracking link once the package is in transit.

    • Cancellations or item exchanges: You will need to wait to receive the package and submit a request through our Returns & Exchanges Portal.

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